**What you will achieve:** With passion and teamwork, we at Sanitas drive innovations that actively and sustainably shape the future of health insurance. This way, we provide our customers with the support they need today and tomorrow regarding health. We work on innovative solutions that protect against the consequences of illness and accidents, making our customers' lives easier. - Telephone and written contact with customers and other stakeholders - Review and processing of incoming insurance applications - Consulting and ensuring bilateral agreements - Execution of contract mutations - Creation of insurance confirmations and processing of incoming correspondence **Why you will succeed:** - You appreciate telephone contact with customers, are patient and attentive - You are service-oriented, responsible, flexible, and resilient - You work independently, efficiently, and reliably - You communicate fluently in German and French (native level) both verbally and in writing; any additional language is a plus - You have a commercial basic education with preferably several years of professional experience in health insurance - You convince our customers with your high service orientation, your proactive mentality, and your committed work style **What you can count on:** With around 900,000 customers, Sanitas is one of the largest health insurers in Switzerland. In our modern and flexible work environment, you will further develop your skills. - Flexible annual working hours model with at least 5 weeks of vacation - Modern offices in urban locations - Generous regulations for working from home - Participation in the health insurance package - Contributions to the pension fund significantly above the legal minimum - Forward-looking issues and a wide range of training and further education opportunities **Easy Application** At Sanitas, we are all on a first-name basis. We would like to maintain this culture in your application process as well. In your application, you only upload your CV and certificates. Instead of a cover letter, we look forward to your answers to our questions in the online application tool. Start date is negotiable. We would like to fill this position without the support of external recruitment agencies.