**About us** investify TECH is a Luxembourg-German technology and regulatory provider. With our leading wealth management platform, we address the changing challenges in the securities business through technology. With over 60 employees, we play a significant role in the digitization of the financial world. Our range of services includes fully digital solutions for direct customer business as well as hybrid solutions used in personal consulting. The focus is on digitized asset management, execution-only routes, robo advisory, and innovative savings tools. The special aspect – investify TECH, as a regulated company, can also minimize the regulatory burdens for its B2B partners. Our clients include renowned large and private banks, savings banks and cooperative banks, asset managers and insurance companies, as well as non-financials like financial portals and technology companies. **Product & Partner Support (m/f/d)** Location – Either Wasserbillig (LUX) / Echternach (LUX) Are you technically savvy, have a good understanding of IT platforms and digital products, and are motivated to professionally support B2B partners? As Product & Partner Support, you are the central interface between our partners, the product team, and development. You ensure that partner requests and technical feasibility come together and actively contribute to the further development of our platform and processes. **Your tasks** **Partner Support** - You support our B2B partners (banks, insurance companies, asset managers) and handle their daily inquiries in a structured and reliable manner. - You are the central point of contact between the partner and our specialist departments and are responsible for the preparation, execution, and documentation of meetings with partners in German and English. - Expectation management – You align partner requests with what is feasible. **Platform** - You gain a deep, detailed understanding of our platform and the product functions running on it, the dependencies, and possible configurations. - You act confidently in communication between the product team, development, and our partners and can precisely classify and communicate technical issues. - You gather product requirements from partners and coordinate them with the product team and development. **Your profile** **Professional** - You have a good technical understanding of IT platforms and digital products. - You quickly navigate complex system landscapes and think in structures, dependencies, and solutions. - You are willing to participate in projects and actively contribute. - You communicate clearly and bring a high customer orientation. - Knowledge of the Atlassian stack (Jira Service Management, Jira, Confluence) is an advantage. - Knowledge of the securities business is an advantage. **Personal** - You present yourself politely, reliably, and confidently – towards partners and colleagues. - You feel comfortable in a dynamic atmosphere – initiative, flexibility, and a hands-on mentality are a given for you. - You think processually, recognize how things work, why they work that way – and how to make them more efficient. - You communicate clearly and professionally – in German and English, with partners and internally. - You remain calm and keep an overview, even when many things have priority at the same time. - You are reliable, organized, and work independently. **What to expect** - A role with real scope for design in a growing international FinTech with a direct impact on partner relationships and product quality. - The opportunity to gradually take on more responsibility. - Flat hierarchies, short decision-making paths, and a lot of personal responsibility. - An open-minded, productive team that actively supports you and gives you space to develop. - A modern working environment with flexible working hours and opportunities for remote work. - Joint events and activities. **Curious?** Then we should get to know each other! **Send us your meaningful application with your salary expectations via email to –** karriere@investify.com Learn more at www.investify-tech.com